Booking's: 0826694492
Manager:0737820997
bookings@peacecottagesuvongo.com
TERMS AND CONDITIONS
RIGHT OF ADMISSION RESERVED
BY PAYING YOUR DEPOSIT TO SECURE YOUR BOOKING YOU ACCEPT OUR TERMS & CONDITIONS, AS STATED BELOW
4 Sleeper = 1 vehicle allowed
6 Sleeper = 2 vehicles allowed
8 Sleeper = 3 vehicles allowed
10 Sleeper = 3 vehicles allowed
Groups 13+ = 5 vehicles allowed
Kids above 3 years old are counted as guests.
We are pet-friendly R40 per pet per day for trained pets that need to be on a leash when not inside the cottage, no pets are allowed in the swimming pool area and or in any pool, and no pets are allowed to swim. Please ensure to clean after your pets when they make a mess.
While every attempt is made to make your stay enjoyable, unforeseen issues do arise which is not in the control of the owner, or management,(Ugu, Municipality and Load shedding).
No music from motor vehicles or private sound systems/equipment is permitted on the property. Please ensure that your music is only audible to yourself inside your cottage. Respect other guest's privacy and preferences by understanding that we don’t all share the same taste in music. We do not allow parties, loud music, or overloading in the cottages. (We need to respect the rights of owners, other guests, and neighbors). Please consider the other guests by keeping the noise levels as low as possible.
Silence must be maintained between 22:00 and 07:00.
If security or management, at their discretion, determine that you are causing a noise disturbance whether inside or outside your unit or anywhere on the property, they will request for you to cease (quit, stop) the disturbance. should you refuse to cooperate, or fail to stop the noise law enforcement will be called in and you will be removed from the property with no refund.
No drunken behavior will be tolerated.
You need to bring your own towels, dish soap, dishcloths, and toilet paper ext as we are self-catering unitsAll guests accept and enter the Holiday accommodation at their own risk.
Guests (including family/friends) will have no claim whatsoever against the Agent / Owner or manager of the Holiday accommodation in respect of any losses, damage, illness, personal injury, or inconvenience which you may suffer in relation to visiting Peace Cottages, or in the course of making use of any of its facilities (play area/swimming pools/braai area/parking area and theft.)
Should there be any large damage to the cottage, you will be held liable.
Swimming hours are only allowed from 07h00-19h00. NO SWIMMING BEFORE AND AFTER GIVEN HOURS. PLEASE NO FOOD OR GLASSWARE AT THE SWIMMING POOL, NO PRIVATE SOUND SYSTEM/ EQUIPMENT OR SPEAKERS ARE ALLOWED IN THE POOL AREA, NO JUMPING OR DIVING IN THE SWIMMING POOLS, AND KEEP CLEAR AND OFF OF THE INFINITY POOL LEDGE. CHILDREN NEED TO BE ACCOMPANIED BY AN ADULT AT ALL TIMES INSIDE THE POOL AREA. AFTER 19H00 NO ONE IS ALLOWED IN THE SWIMMING POOL AREA.
GUESTS HAVE TO VACATE THE COTTAGES BY 9:30 KEYS AND REMOTES NEED TO BE GIVEN IN AT RECEPTION OR PICKED UP BY MANAGEMENT, IF NOT EXTRA FEES WILL BE CHARGED PER HALF AN HOUR FOR LATE CHECKOUTS.
Non-compliance with these terms and conditions may result in immediate eviction without a refund.
60 Days and more before arrival date.
Full refund less cancellation fee of R500.
30-59 days before arrival date - 30% Refund. 1-30 Days Before arrival dates - NO REFUND...
Deposits received will be forfeited in the event of cancellations. In addition, no money will be reimbursed if guests leave the resort earlier than planned.